Dear guests, for your comfortable and safety we recommend you to follow our house rules:

• The entrance to spa center ends half an hour before closing.
• Children under the age of 10 are allowed to spa only if accompanied by an adult who is responsible for the behaviour and safety of children.
• Choose a pool for swimming according to your abilities and health.
• Please follow the rules of hygiene – be sure to take a shower before entering the water and sauna areas.
• Swimsuits are obligatory to everyone, for babies it is obligatory to use swimming diapers (available for purchase at the hotel reception).
• You visit the water and sauna spa at your own risk – please move calmly and avoid running.
• We recommend to use the Finnish sauna without wearing a swimsuit.
• It is not allowed to take along drinks or other food products to spa center.
• The use of the water and sauna spa is prohibited while under the influence of alcohol or drugs.
• The staff has the right not to allow persons with alcohol intoxication to enter the spa center.
• The hotel does not bare liability for the items left anywhere in the facility.
• Keep your locker key carefully. Compensation charged for a lost key – 10 €.
• Compensation charged for polluting the pool – 100 €.
• Pärnu Spa Hotell OÜ is not responsible for injuries or other health issues caused by the guest’s negligence and does not cover related damages.
• There is no permanent security in the water and sauna spa area, for urgent matters, the hotel reception can assist.
• We expect respectful behavior towards other water and sauna spa guests and our service staff. Staff members have the right to issue a relevant warning to a guest and, if necessary, ask them to leave.

We wish you a relaxing spa experience.