We want you to feel comfortable with us, so we ask you to follow good practices during your visit!
Book the desired treatments in good time by email at firstname.lastname@example.org or by calling the spa reception at +372 472 4415.
Treatments can be conveniently booked through or website.
Please make sure that the treatment is appropriate for your state of health before booking. If you have any questions, please feel free to contact the spa’s administrator.
If you are unable to attend the reserved treatment, please inform us at least 24 hours in advance either by email at email@example.com or by phone at +372 472 4415.
If you do not show up for a treatment and do not cancel, you will be charged 50% of the price. If necessary, the reservation can be changed according to availability.
If you are late for a treatment, the ordered treatment will be shortened by the delayed time. The full price must be paid for treatments started late.
When coming to spa treatments, we recommend taking a shower in advance, visiting a water centre or sauna – so treatments and massages work more effectively on your body and skin.
It is not recommended to visit the water and sauna centre immediately after treatments.
Arrive 5-10 minutes before the treatment, so you can get into the right mindset and prepare.
Notify the spa attendant before starting a treatment if you have any health problems (e.g., chronic diseases, allergies) or if you are in a state of health (e.g., expecting a baby) that we should be aware of.
Please refrain from arriving intoxicated to your treatment.. In the interest of your health, the attendant has the right to cancel your treatment and the service will not be refunded.
We want our guests to be able to rest and relax in the spa centre, so we ask that you silence your mobile phone.
We also ask you to chat quietly at the spa.
When visiting the spa with children, we ask that children follow the same good practice.
Please provide honest feedback about the spa experience to the spa attendant, spa administrator or spa manager. It is important to us that the treatments meet your expectations!